Jacksonville computer repair
& small-business IT support.

Jonathan was born and raised in Hilliard, Florida, a one-light town just south of the Georgia border. His interest in technology began at six years old after he broke a walkie-talkie and decided to take it apart. While experimenting with the wiring, the modified unit unexpectedly picked up part of a nearby phone conversation. That accident sparked a lifelong need to understand how electronics work.

Throughout childhood, Jonathan took apart electronics, repaired them, and built new projects from the components. He became a gamer at seven, and in 2012 began seriously exploring phone, computer, and game-console repair. He repaired devices for family members and studied console hardware and software customization, building the practical problem-solving skills that later became the foundation of his work.

Jonathan was raised by his grandfather, a self-made businessman and dedicated volunteer with the Northeast Florida Chapter of the American Red Cross. His grandfather taught him that honesty earns trust, quality must lead every business standard, employees should feel valued and welcome, and fair pricing creates lasting customer relationships. Jonathan carries those lessons into every decision at Edgewood Tech Repair.

Today, Jonathan oversees shop operations and personally trains employees and technicians to handle delicate electronics carefully, document existing condition, follow required repair steps, and avoid rushing. He believes accountability must be visible: if the team causes a problem, the expectation is to be honest, own it, communicate clearly, and work to make it right. His goal is to earn Edgewood Tech Repair a reputation as Jacksonville’s most trusted technology-repair business—one repair and one customer relationship at a time.

GOOGLE-AUTHORIZED COURSERA TRAINING

IT support and networking coursework

Jonathan has completed focused coursework in technical support and computer networking, strengthening the practical skills he brings to customer devices, troubleshooting, and business network service.

COURSE CERTIFICATE · JAN. 29, 2026

The Bits and Bytes of Computer Networking

Coursework covering how networks are designed, connected, secured, and diagnosed.

TCP/IPNetwork protocolsRouters & hardwareWireless networksNetwork securityTroubleshooting

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COURSE CERTIFICATE · JAN. 10, 2026

Technical Support Fundamentals

Coursework covering hardware, customer support, software installation, documentation, and foundational troubleshooting.

Computer hardwareDesktop supportCustomer supportHardware troubleshootingSoftware installationTechnical documentation

View certificate Verify on Coursera

These are individual course-completion certificates for Google-authorized courses offered through Coursera.

Kayden brings years of customer-service experience together with a strong background in welding, custom fabrication, electronics, and hands-on problem-solving. His interest in circuit boards grew through college coursework, where he developed practical experience with PCB assembly, soldering, component identification, multimeter diagnostics, and understanding how modern electronics are built.

His skills extend into metal and wood fabrication, giving him a versatile approach to unusual and complex repairs. A longtime technology and gaming enthusiast, Kayden values integrity, accountability, continued learning, and protecting each customer’s best interests. He approaches every device with care and works to provide repairs people can feel confident trusting.